Anas Plumbing and Heating

The reviews highlight a significant decline in service quality for Anas Plumbing and Heating, emphasizing three main areas of concern: communication, reliability, and professionalism.Communication Issues: Multiple customers pointed out that Anas Plumbing consistently failed to return phone calls and messages. This lack of communication, particularly after receiving deposits, has led to a feeling o... Read more

The reviews highlight a significant decline in service quality for Anas Plumbing and Heating, emphasizing three main areas of concern: communication, reliability, and professionalism.Communication Issues: Multiple customers pointed out that Anas Plumbing consistently failed to return phone calls and messages. This lack of communication, particularly after receiving deposits, has led to a feeling of frustration and abandonment, as clients were unable to get updates or reassurance about their projects.Reliability and Scheduling: Several reviews mention failures to show up for scheduled appointments, leading to project delays and disruption. One reviewer noted having to halt production multiple times due to missed appointments, which reflects poorly on the company's ability to manage its commitments effectively.Professionalism and Trust: The term "fraud" was explicitly used in a review, indicating a breach of trust from the company's side. Clients feel deceived, especially after making significant prepayments (in some cases, 50%) for services that were not delivered. This sentiment was reinforced by reports of the jobs being subcontracted without customers Read less