Medusa Snaking And Plumbing

The primary themes emerging from the reviews paint a picture of considerable discontent among customers. A critical issue highlighted is the lack of reliability; the company failed to show up for scheduled appointments without any prior notice or explanation. This not only inconvenienced customers but also resulted in tangible losses, such as lost wages due to rescheduled work commitments. Commu... Read more

The primary themes emerging from the reviews paint a picture of considerable discontent among customers. A critical issue highlighted is the lack of reliability; the company failed to show up for scheduled appointments without any prior notice or explanation. This not only inconvenienced customers but also resulted in tangible losses, such as lost wages due to rescheduled work commitments. Communication issues are another significant point of concern. Customers report repeated attempts to reach out for updates, only to be met with silence followed by unprofessional responses when contact was eventually made. The rudeness described in these exchanges exacerbates the overall dissatisfaction, suggesting that customer service is not a priority for the company. Finally, the overall tone of the reviews indicates a strong sentiment of disrespect from the company's representatives, particularly in interactions with a staff member named Jason. This combination of unprofessionalism, inadequate communication, and perceived disrespect creates a negative customer experience, ultimately encouraging patrons to look for more reliable and professional service providers. Read less