Overview of Company Customer Sentiment Analysis in January
The reviews for Doctor HVACR Electrical Plumbing reflect a mix of positive and negative sentiments. On one hand, customers appreciate the responsiveness, knowledge, and friendliness of the employees, along with reasonable pricing and quality work. However, there are significant concerns raised about service errors, such as leaving water in the basement and delivering incorrect equipment, which res... Read more
The reviews for Doctor HVACR Electrical Plumbing reflect a mix of positive and negative sentiments. On one hand, customers appreciate the responsiveness, knowledge, and friendliness of the employees, along with reasonable pricing and quality work. However, there are significant concerns raised about service errors, such as leaving water in the basement and delivering incorrect equipment, which resulted in additional expenses and frustrations for the customers. Overall, while there are strong points regarding customer service and quality, the operational issues are noteworthy and have left some customers hesitant to recommend the company. Read less