Neptune Plumbing and Heating

The reviews for this contractor paint a deeply negative picture across nearly all dimensions. Two of the three reviews describe serious issues including gross overcharging, a $400 charge for a five-minute job, failure to fix the reported problem, and an attempt to upsell unnecessary new units rather than perform the requested repair. The company's response to a direct complaint was described as in... Read more

The reviews for this contractor paint a deeply negative picture across nearly all dimensions. Two of the three reviews describe serious issues including gross overcharging, a $400 charge for a five-minute job, failure to fix the reported problem, and an attempt to upsell unnecessary new units rather than perform the requested repair. The company's response to a direct complaint was described as indifferent, further damaging their professionalism score. The sole positive review is vague, dated 2015, and appears to reference retail advice rather than an actual plumbing job, making it of very limited analytical value. Read less