Kisby Shore Plumbing & Heating

The reviews highlight several key issues regarding Kisby Shore Plumbing & Heating. First and foremost, there is a significant concern about the professionalism and conduct of the employees. One customer noted a hazardous situation caused by an employee improperly securing a ladder, which could have resulted in a serious accident. This reflects a lack of attention to safety protocols and accountabi... Read more

The reviews highlight several key issues regarding Kisby Shore Plumbing & Heating. First and foremost, there is a significant concern about the professionalism and conduct of the employees. One customer noted a hazardous situation caused by an employee improperly securing a ladder, which could have resulted in a serious accident. This reflects a lack of attention to safety protocols and accountability among staff, which understandably upsets customers. Moreover, customers express discontent specifically with the customer service experience. Multiple reviews mention unhelpful and rude behavior from staff, with one reviewer detailing a distressing interaction involving sarcasm and a lack of proper assistance. This type of communication can lead to a feeling of being dismissed and unvalued as a customer, which is evident in the sentiment expressed. Additionally, the contrasting severity of customer experiences Read less