Eagle Plumbing & Heating

Recent reviews indicate a concerning trend for Eagle Plumbing & Heating where customers feel taken advantage of, particularly in terms of pricing. One notable review highlights a significant discrepancy between the price paid for a hot water heater and its listed internet price, suggesting a lack of transparency and inadequate communication regarding product options. This complaint echoes the sent... Read more

Recent reviews indicate a concerning trend for Eagle Plumbing & Heating where customers feel taken advantage of, particularly in terms of pricing. One notable review highlights a significant discrepancy between the price paid for a hot water heater and its listed internet price, suggesting a lack of transparency and inadequate communication regarding product options. This complaint echoes the sentiment of dissatisfaction regarding the value for money spent on services. Moreover, multiple customers reported ineffective problem resolution, particularly with plumbing issues such as clogged drains. One review describes a scenario where a customer had to pay multiple times for what ultimately was not resolved, raising allegations of the service being unreliable and questioning the competency of the staff. The reference to being charged for recurring issues, especially directed at a senior on a fixed income, underscores a sentiment of exploitation and frustration with the company's approach and ethics. Overall, the core themes emerging from these reviews include high prices, inadequate service quality, poor communication, and negative customer experiences, leading to a general decline in trust towards Eagle Plumbing & Heating. Read less