Overview of Company Customer Sentiment Analysis in January
The reviews for Skillings & Sons reveal a complex sentiment landscape, highlighting both commendable service and serious concerns regarding professionalism. Many customers laud the company for its promptness, technical knowledge, and effective solutions for well and water issues. Numerous reviews reflected satisfaction with installations and repairs, emphasizing the helpfulness and friendliness of... Read more
The reviews for Skillings & Sons reveal a complex sentiment landscape, highlighting both commendable service and serious concerns regarding professionalism. Many customers laud the company for its promptness, technical knowledge, and effective solutions for well and water issues. Numerous reviews reflected satisfaction with installations and repairs, emphasizing the helpfulness and friendliness of the technicians. However, past complaints surfaced regarding inappropriate behavior by a particular employee, which marred the experiences of several customers. Additionally, criticisms emerged concerning reliability and transparency in pricing, with some clients feeling pressured into decisions and unsatisfied with their service outcomes. Overall, while many appreciate Skillings & Sons for their skills and customer service, the negative experiences cited raise significant concerns that need addressing. Read less