Doctor Home Service

The reviews for Doctor Home Service are overwhelmingly negative, highlighting several recurring themes that characterize customer dissatisfaction. The most significant issues noted are:Lack of Communication: Several reviewers mentioned inadequate or misleading communication. One reviewer specifically noted that after expressing concern about payment, they were met with silence. This lack of respon... Read more

The reviews for Doctor Home Service are overwhelmingly negative, highlighting several recurring themes that characterize customer dissatisfaction. The most significant issues noted are:Lack of Communication: Several reviewers mentioned inadequate or misleading communication. One reviewer specifically noted that after expressing concern about payment, they were met with silence. This lack of responsiveness contributes to a broader perception of unreliability and distrust.Delayed Service and Mismanagement: Customers reported severe delays in service delivery. One reviewer experienced a situation where promised timelines stretched extensively, resulting in prolonged inconveniences. These delays were compounded by claims of mistakes regarding parts, which led to further wait times.Unfulfilled Commitments: Many reviewers felt the company made promises that were not kept. For example, a customer was assured that specific actions would be completed by a set time, only for those promised actions to be postponed or mismanaged entirely.Quality of Work: There are concerns regarding the quality of work performed, particularly in relation to HVAC services. The frustration expressed indicates that customers feel they received a subpar level of service for the money paid.Trust and Reliability Issues: The review mentioning the company's owner being arrested for past fraudulent behavior reinforces underlying trust issues. The narrative of previous fraud casts a shadow over current business practices and further aggravates customer reluctance to recommend or engage with the service. In summary, the reviews distinctly reflect a pattern of frustration centered on unprofessional service, poor communication, and a general failure to meet client expectations. The single positive sentiment directed towards another competing company further emphasizes Doctor Home Service's negative standing in the eyes of dissatisfied customers. Read less