Cornerstone Services
2.9 /5 (67 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Cornerstone Services reveal a largely negative sentiment from customers over the past month. Many customers expressed frustration over miscommunication regarding appointments, unexpected upselling, and perceived high costs. Several reviews highlighted issues with scheduling, including appointments being canceled last minute or staff arriving unprepared for the job. However, there a... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Circuit breaker installation
Circuit breaker repair
Doorbell installation
Doorbell repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Electric vehicle charging station installation
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Generator installation
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
40%
- Professionalism
70%
- Experience
70%
- Completion
70%
Overview of Company Customer Sentiment Analysis in January
Analyzing the customer reviews, several patterns emerge:Appointment Scheduling Issues: A prevalent theme is the confusion and frustration surrounding appointment scheduling. Customers frequently reported that appointments were either not honored or incorrectly executed. Instances of cancellations and last-minute rescheduling occurred multiple times, with customers stating they took time off work i... Read more