Artisan Plumbing Heating

The analysis of the review for Artisan Plumbing Heating indicates a strong negative sentiment centered on several key issues:Service Quality: Reviewers expressed their disappointment with the quality of installation. Specific problems included improper placement of refrigerant lines and a failure to comply with professional standards. The installation practices were criticized for lacking professi... Read more

The analysis of the review for Artisan Plumbing Heating indicates a strong negative sentiment centered on several key issues:Service Quality: Reviewers expressed their disappointment with the quality of installation. Specific problems included improper placement of refrigerant lines and a failure to comply with professional standards. The installation practices were criticized for lacking professionalism, as the lines were initially left exposed and were only corrected after multiple attempts.Communication Issues: There appears to be a severe lack of communication from the management, particularly from Mike Moro, who was noted to have dropped off employees without further engagement. Customers feel abandoned after the initial purchase, with no responses to calls, texts, or written inquiries.Warranties and Guarantees: There is skepticism towards the company's labor guarantee, with one reviewer declaring it to be "worthless." This lack of trust in the company's commitments further exacerbates the negative perception among clients. Overall, the reviews suggest that potential customers should be cautious when considering Artisan Plumbing Heating, as the feedback reflects significant concerns about installation practices and service follow-up. Read less