Savage Plumbing & HVAC

The reviews for Savage Plumbing & HVAC reveal a stark contrast in customer experiences. While some customers praise the quality of work and customer care provided by Skylar Bennett, others express frustration over poor communication, financial disputes, and overcharging. The overall sentiment leans towards dissatisfaction due to the serious complaints regarding reliability and trustworthiness. In... Read more

The reviews for Savage Plumbing & HVAC reveal a stark contrast in customer experiences. While some customers praise the quality of work and customer care provided by Skylar Bennett, others express frustration over poor communication, financial disputes, and overcharging. The overall sentiment leans towards dissatisfaction due to the serious complaints regarding reliability and trustworthiness. In analyzing the detailed sentiment from these reviews, it becomes evident that there are significant issues with communication and transparency. One customer reported a lack of updates regarding their order and was left without a tub for an extended period, ultimately losing their deposit. This highlights a recurring theme of insufficient communication, which appears to cause considerable frustration. Conversely, another review emphasizes the positive aspects of the service, specifically lauding the quality of work and customer-focused approach of Skylar Bennett, suggesting that when the service is executed well, it meets customer expectations. However, the negative experiences continue with another reviewer describing feeling overcharged for a low-quality product and the refusal to provide documentation, raising red flags regarding trustworthiness. The sentiment expressed in these reviews suggests a divided customer base Read less