Epsom Plumbing and Heating

3.3 /5 (6 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

Recent reviews of Epsom Plumbing and Heating present a mixed sentiment towards the company, reflecting both positive and negative experiences. While a portion of the clientele praises Derek for his expertise, professionalism, and the quality of his work, there are also significant grievances regarding communication and unexpected charges. Customers express disappointment over the lack of responsiv... Read more

Services Offered Verified by Business

Bathtub installation
Gas line installation
Gas line repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Toilet installation
Water heater installation
Water heater repair

Business Details

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Workman Score

  • Price-friendly
    60%
  • Professionalism
    70%
  • Experience
    90%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

The sentiment analysis extracted from the reviews reveals a dichotomy in customer experiences with Epsom Plumbing and Heating, particularly concerning the owner, Derek.Positive Feedback: Several reviewers highly commend Derek for his technical skills, professional demeanor, and the quality of his plumbing work. Phrases such as

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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