Petersen Plumbing Services

The reviews presented reveal a polarized client experience with Petersen Plumbing Services. Positive feedback often highlights the professionalism of technicians like Kyle and Juan, showcasing skillful work and friendly demeanor. Many customers commend quick response times, particularly in emergencies, with several instances where the technicians were able to troubleshoot and resolve issues swiftl... Read more

The reviews presented reveal a polarized client experience with Petersen Plumbing Services. Positive feedback often highlights the professionalism of technicians like Kyle and Juan, showcasing skillful work and friendly demeanor. Many customers commend quick response times, particularly in emergencies, with several instances where the technicians were able to troubleshoot and resolve issues swiftly. Another recurrent theme in positive reviews is the local and family-oriented aspect of the business. Customers appreciate supporting a locally owned company and frequently mention feeling valued through personalized service. Competence in handling plumbing issues, ranging from minor repairs to significant installations such as tankless water heaters, further underscores the company's strengths. On the flip side, negative reviews predominantly focus on complaints about pricing. Customers expressed shock at the high labor costs, particularly in instances where the charges seemed exorbitant for the work provided. The specific case involving a pressure regulator valve replacement stands out as particularly egregious, where the client felt misled regarding the cost of the service compared to industry standards. Additionally, there Read less