Hawthorne Plumbing, Heating & Cooling

3.3 /5 (159 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

Overall, the sentiment towards Hawthorne Plumbing, Heating & Cooling is mixed. While some customers highlight the professionalism and expertise of specific technicians, particularly praising Mr. N.G. for his effective service and satisfaction with the work done, others express dissatisfaction with pricing practices and customer service experiences. A particularly concerning incident concerning the... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

Workman Score

  • Price-friendly
    50%
  • Professionalism
    80%
  • Experience
    90%
  • Completion
    80%

Overview of Company Customer Sentiment Analysis in January

In the reviews collected, a few overarching themes surface, illustrating the varied customer experiences with Hawthorne Plumbing, Heating & Cooling.Positive Experiences with Technicians: Many customers expressed satisfaction with the service provided by technicians, especially praising Mr. N.G. for his competence and ability to resolve issues effectively. Reviewers noted that he was an asset to th... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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