Goettl Air Conditioning and Plumbing

The reviews for Goettl Air Conditioning and Plumbing reveal a split sentiment among customers, combining commendable service experiences with serious grievances regarding sales practices and customer relations. On the positive side, several customers expressed satisfaction with the technical skills and professionalism of the technicians, specifically highlighting Jef Eusepi and Anthony Anderson ... Read more

The reviews for Goettl Air Conditioning and Plumbing reveal a split sentiment among customers, combining commendable service experiences with serious grievances regarding sales practices and customer relations. On the positive side, several customers expressed satisfaction with the technical skills and professionalism of the technicians, specifically highlighting Jef Eusepi and Anthony Anderson for their efficiency, friendliness, and clarity in explaining services and issues. Many customers appreciated the timely service and thorough evaluations, which helped them feel informed and empowered about their HVAC and plumbing needs. For some, the membership service offered a sense of security for ongoing maintenance at a reasonable price. Conversely, there is a notable number of reviews that raise serious concerns about the company's sales strategies. Customers reported aggressive upselling tactics, including high-pressure pitches for expensive new systems that customers felt were unnecessary. For instance, one reviewer mentioned receiving unexpected invoices for services not requested. Some described experiences with technicians who dismissed competitor services, leading them to mistrust Goettl Read less