CRAIG PRICE INC

Overall, customers have shown a significant level of satisfaction with the quality of work delivered by Craig Price Inc, particularly in plumbing and remodel projects. Reviews consistently commend Craig for his professionalism, responsiveness, and ability to resolve issues, often going beyond basic expectations. This is especially highlighted in cases where prior service failures from other plumbe... Read more

Overall, customers have shown a significant level of satisfaction with the quality of work delivered by Craig Price Inc, particularly in plumbing and remodel projects. Reviews consistently commend Craig for his professionalism, responsiveness, and ability to resolve issues, often going beyond basic expectations. This is especially highlighted in cases where prior service failures from other plumbers were successfully rectified. Customers applauded the neatness and attention to detail in the work performed, particularly regarding plumbing installations. However, despite the positive notes about service quality, there are several glaring concerns raised. One of the reviews dramatically impacted the overall sentiment by addressing aggressive driving behaviors from company vehicles, which led to a potential safety concern. This coupled with another complaint about the lack of response from customer service can detract from the company's overall reputation. Despite the overall positive service encounters, these negative experiences in driving safety and communication present key areas needing attention for Craig Price Inc to ensure a more consistently positive customer experience. In summary, while customer feedback leans positively regarding the quality and responsiveness of service, the company must address its driving conduct and customer service communication to fully bolster its reputation and enhance customer trust. Read less