Zoom Drain Las Vegas

Zoom Drain demonstrates strong overall performance across all dimensions, with professionalism as the standout strength (91.0). The company excels in punctuality, communication, and customer service, with technicians consistently praised for friendliness, respect for customer property, and responsiveness. Project completion is solid (84.0), with most jobs finished on time and to customer satisfact... Read more

Zoom Drain demonstrates strong overall performance across all dimensions, with professionalism as the standout strength (91.0). The company excels in punctuality, communication, and customer service, with technicians consistently praised for friendliness, respect for customer property, and responsiveness. Project completion is solid (84.0), with most jobs finished on time and to customer satisfaction, though one significant negative review involving a $2,000 failed diagnosis impacts this score. Pricing is competitive and transparent (82.0), with customers frequently noting fair rates and free quotes. Experience is well-supported (88.0), with multiple mentions of skilled technicians like JJ Warren (25+ years) who demonstrate strong technical knowledge and problem-solving ability. The single 1-star review from August 2024 regarding an undiagnosed motor failure is a material concern that prevents a higher overall score. Read less