Super Service

A significant majority of reviews emphasize the speed and efficiency with which Super Service responds to calls, often dispatching technicians promptly, even in emergencies. Customers frequently mention the courtesy and professionalism of the technicians, with specific praise directed at individuals like Danny, Dylan, and Steve for their hands-on approaches and thorough explanations of services re... Read more

A significant majority of reviews emphasize the speed and efficiency with which Super Service responds to calls, often dispatching technicians promptly, even in emergencies. Customers frequently mention the courtesy and professionalism of the technicians, with specific praise directed at individuals like Danny, Dylan, and Steve for their hands-on approaches and thorough explanations of services rendered. Many reports indicate that the technicians are knowledgeable and attentive, assuring customers that their HVAC systems are well-maintained. Additionally, there is a shared appreciation for the affordability and value of services, with several customers noting that the pricing was competitive compared to other companies in the market. The membership plans for regular maintenance also receive favorable mentions, suggesting that customers believe there is good value in investing in these contracts for long-term support and peace of mind. Conversely, there are a few negative sentiments specifically regarding issues related to pricing transparency and attempts at upselling services, particularly for added repairs or diagnostics. Some customers expressed frustration when they felt pressured to purchase additional services, which they perceived to be unnecessary or overpriced. A couple of customers also noted misunderstandings regarding discount offers, which created confusion during billing. Despite these few criticisms, many customers appreciated the company Read less