Residental Service Center

Residential Service Center receives overwhelmingly negative reviews across all four scored dimensions, with professionalism and project completion being the most critically and consistently cited failures. The vast majority of reviewers describe rude, dismissive, and at times abusive office staff and technicians, chronic no-shows, missed appointment windows without notification, and repeated failu... Read more

Residential Service Center receives overwhelmingly negative reviews across all four scored dimensions, with professionalism and project completion being the most critically and consistently cited failures. The vast majority of reviewers describe rude, dismissive, and at times abusive office staff and technicians, chronic no-shows, missed appointment windows without notification, and repeated failures to resolve the same issues across multiple visits. Pricing transparency is also a significant concern, with multiple reviewers documenting inflated permit fees, marked-up parts, and charges for work not completed. The few positive data points — primarily praising individual technicians such as Opi, Derwin, and Carlos — are isolated and insufficient to meaningfully offset the overwhelming pattern of failure. The score reflects a contractor that is functionally unreliable across nearly every measurable dimension of service quality. Read less