Rants Plumbing

Rants Plumbing presents a deeply divided picture across its review history. Professionalism is the most-mentioned dimension and also the most damaging: numerous reviews across multiple years describe rude technicians, failure to return calls, no-call no-shows, and dismissive or hostile behavior toward female homeowners and elderly customers — dragging the score well below average despite a meani... Read more

Rants Plumbing presents a deeply divided picture across its review history. Professionalism is the most-mentioned dimension and also the most damaging: numerous reviews across multiple years describe rude technicians, failure to return calls, no-call no-shows, and dismissive or hostile behavior toward female homeowners and elderly customers — dragging the score well below average despite a meaningful number of positive mentions praising responsiveness and courtesy. Pricing scores moderately, with several reviewers praising fair and honest pricing, but offset by credible complaints of overbilling, charging for work not performed, and hidden labor charges. Project completion is mixed: many positive reviews describe same-day or next-day service and completed jobs, but recurring complaints about no-shows, abandoned appointments, unresolved callbacks, and at least one serious safety/code violation incident lower the score significantly. Experience similarly splits between genuine praise for skilled, knowledgeable technicians like Michael and Danny, and serious negative accounts including a dropped and broken toilet, an improperly installed disposal, and a dangerous electrical disconnect wiring failure. The volume and specificity of negative reviews across a long time span prevent this contractor from scoring in the upper range on any dimension. Read less