Plumbing Solutions of Nevada

The reviews demonstrate that the majority of customers have had positive experiences with Plumbing Solutions of Nevada. A common theme in the favorable reviews is the quick response time to service calls, often with technicians arriving on the same day. Many customers express appreciation for the professionalism and approachability of the staff, especially mentioning technicians like Andy and Kyle... Read more

The reviews demonstrate that the majority of customers have had positive experiences with Plumbing Solutions of Nevada. A common theme in the favorable reviews is the quick response time to service calls, often with technicians arriving on the same day. Many customers express appreciation for the professionalism and approachability of the staff, especially mentioning technicians like Andy and Kyle, who provided detailed explanations of issues, performed repairs efficiently, and maintained a courteous demeanor. Customers also frequently highlight the honesty and integrity of the technicians. Multiple reviews emphasize the fair and transparent pricing, with some mentioning substantial savings compared to initial estimates from other companies. Many customers specifically praise the company for not upselling unnecessary work, instead focusing on fixing the immediate issues. On the other hand, negative reviews reveal frustrations primarily associated with communication and reliability. Some customers reported issues with appointment scheduling, including technicians not showing up or failing to communicate delays effectively, which led to significant inconvenience. A few customers felt they were misquoted or subjected to aggressive upselling tactics, leading to distrust in the company's practices. Additionally, while some reviewers appreciated the thoroughness of the service, others noted instances where the service did not meet expectations, with complaints about follow-up care, lingering issues after repairs, and perceived inadequacies in quotes for repair work. Overall, while Plumbing Solutions of Nevada generally delivers timely and professional service, enhancing communication and ensuring consistent follow-through on commitments would likely improve their customer satisfaction ratings considerably. Read less