Plumbing Kings

Plumbing Kings earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews praising responsiveness, same-day service, honest assessments, and skilled technicians — particularly Tyler, Jordan, and Steven. Professionalism scores are high but tempered by a notable no-show incident, one review alleging the owner responded to negative feedback in an inflammat... Read more

Plumbing Kings earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews praising responsiveness, same-day service, honest assessments, and skilled technicians — particularly Tyler, Jordan, and Steven. Professionalism scores are high but tempered by a notable no-show incident, one review alleging the owner responded to negative feedback in an inflammatory and retaliatory manner, and a serious allegation that a technician caused a house fire during a slab leak repair that resulted in court-ordered damages. Pricing scores are meaningfully reduced by multiple explicit complaints about high costs ($300+ to snake a drain, $428 for faucet hookups, $200/hr labor rates) and one complaint about a non-refundable estimate fee policy, even though many other reviewers found pricing fair or competitive. Project completion is strong overall, but one reviewer reported repeated failed appointments and unfinished repairs requiring a second plumber, and the house fire incident represents a catastrophic project failure. Experience scores well given the volume of reviews citing technical skill, correct diagnoses, and quality workmanship, including a city inspector praising the work. Read less