OSP Plumbing & Rooter

The sentiment surrounding OSP Plumbing & Rooter is sharply divided, showcasing a blend of positive and negative reviews. Many customers express satisfaction with their services, highlighting the professionalism and efficiency of some technicians, particularly mentioning Matt and Danny as exemplary. Positive reviews often praise prompt service, thorough work, and respectful staff who take care to p... Read more

The sentiment surrounding OSP Plumbing & Rooter is sharply divided, showcasing a blend of positive and negative reviews. Many customers express satisfaction with their services, highlighting the professionalism and efficiency of some technicians, particularly mentioning Matt and Danny as exemplary. Positive reviews often praise prompt service, thorough work, and respectful staff who take care to protect customers' homes during visits. However, the negative reviews dominate the narrative, portraying significant issues with misdiagnoses, poor communication, and unprofessional behavior from certain technicians. Complaints regarding management's unresponsiveness to concerns and unresolved service problems contribute to an overall sentiment of disappointment and distrust among many reviewers. The divide in experiences suggests inconsistencies in service quality and customer support, hinting that while some have found reliable help, others have faced frustrating challenges that have led them to recommend avoiding the company. Read less