Orchard Plumbing

Orchard Plumbing receives strong praise for competitive and transparent pricing, with multiple reviewers explicitly noting they came in under competing bids, sometimes by hundreds or thousands of dollars. Technical skill and problem-solving ability are frequently highlighted, particularly for complex jobs like slab leaks, service line replacements, and recurring clogs that other companies misdiagn... Read more

Orchard Plumbing receives strong praise for competitive and transparent pricing, with multiple reviewers explicitly noting they came in under competing bids, sometimes by hundreds or thousands of dollars. Technical skill and problem-solving ability are frequently highlighted, particularly for complex jobs like slab leaks, service line replacements, and recurring clogs that other companies misdiagnosed. However, professionalism and project completion scores are meaningfully dragged down by a recurring and serious pattern of no-call, no-show appointments and failure to return calls or emails — reported across at least five separate reviews spanning multiple years. This reliability gap is the most significant concern in the dataset and prevents a higher overall score. When Orchard Plumbing does show up, the quality of work and customer experience is generally excellent, but the appointment-keeping failure is a consistent and documented weakness. Read less