Lange Plumbing

The reviews demonstrate a consistent pattern of negative sentiment towards Lange Plumbing, revolving around several key issues:Unresolved Issues and Poor Service Quality: Several customers noted repeated service calls without resolution of their plumbing problems. For example, one person mentioned hiring them to fix a slow drain, only to incur additional costs without a satisfactory fix. Many felt... Read more

The reviews demonstrate a consistent pattern of negative sentiment towards Lange Plumbing, revolving around several key issues:Unresolved Issues and Poor Service Quality: Several customers noted repeated service calls without resolution of their plumbing problems. For example, one person mentioned hiring them to fix a slow drain, only to incur additional costs without a satisfactory fix. Many felt that the company was unable or unwilling to address their plumbing needs adequately.Excessive Charges: A significant concern raised by multiple reviewers was the high cost associated with services. Several customers felt that they were charged exorbitantly for materials, often claiming that the billing did not accurately reflect the actual usage of supplies. Complaints about being billed for unnecessary work, or being charged for multiple visits that did not resolve the problem, exacerbated customer frustration.Communication Failures: Customers expressed dissatisfaction with the communication from the company, whether it was about service arrival times or updates on ongoing issues. Numerous reviews mentioned that they were left waiting without updates, which led to canceled appointments and wasted time. This lack of timely and effective communication also contributed to a sense of frustration among clients.Accountability and Cleanup Issues: Another notable complaint was the lack of accountability for mistakes made during service. Customers expressed disappointment that Lange Plumbing did not take responsibility for damage caused by their work or for inadequate cleanup after the job was completed. In some reviews, individuals recounted being left with a mess that they were expected to handle themselves.General Decline in Service Quality: Several reviewers noted a decline in the quality of service compared to previous experiences with the company. This inconsistency led some to express regret over having chosen Lange Plumbing for their needs, suggesting that they once had more positive experiences and were surprised by the poor service encountered recently. In conclusion, the reviews for Lange Plumbing in the past month indicate a strong negative sentiment characterized by unresolved plumbing issues, excessive charges, poor communication, and a lack of accountability. These factors contribute to a significant decline in customer satisfaction, leading many to recommend against using their services. Read less