JMAC Plumbing & Air Conditioning

JMAC demonstrates strong overall performance with particular strengths in project completion and technical expertise. The company excels at punctuality, professionalism, and delivering quality workmanship, with numerous reviews praising specific technicians like Dan, Ben, Todd, and Isaac. However, pricing emerges as a notable weakness, with multiple customers reporting overcharges, lack of transpa... Read more

JMAC demonstrates strong overall performance with particular strengths in project completion and technical expertise. The company excels at punctuality, professionalism, and delivering quality workmanship, with numerous reviews praising specific technicians like Dan, Ben, Todd, and Isaac. However, pricing emerges as a notable weakness, with multiple customers reporting overcharges, lack of transparency in quotes, and surprise fees. Customer service inconsistency is evident, with some staff members (particularly receptionists) receiving criticism for rudeness, while others are praised for helpfulness. The company shows strong problem-solving ability and willingness to go above and beyond, but pricing practices and occasional communication failures prevent a higher score. Read less