Jenni Plumber

Jenni Plumber demonstrates strong technical expertise and generally professional service delivery, with many customers praising individual technicians' knowledge and courteous demeanor. However, the company is significantly hampered by persistent pricing concerns—multiple customers report overcharging, hidden fees, inflated permit charges, and billing for unauthorized work. Project completion is... Read more

Jenni Plumber demonstrates strong technical expertise and generally professional service delivery, with many customers praising individual technicians' knowledge and courteous demeanor. However, the company is significantly hampered by persistent pricing concerns—multiple customers report overcharging, hidden fees, inflated permit charges, and billing for unauthorized work. Project completion issues are also notable, with several complaints about rescheduling, no-shows, and incomplete follow-through on callbacks. While recent reviews (2024-2025) are predominantly positive, older reviews reveal a pattern of customer service failures and ethical concerns that suggest systemic issues beyond individual technician performance. Read less