Hips Plumbing

Hips Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (87.5) and solid project completion (85.0). The company excels at punctuality, communication, and technical skill, with technicians consistently praised for courtesy, efficiency, and knowledge. However, pricing emerges as a notable weakness (73.0), with multiple customers ... Read more

Hips Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (87.5) and solid project completion (85.0). The company excels at punctuality, communication, and technical skill, with technicians consistently praised for courtesy, efficiency, and knowledge. However, pricing emerges as a notable weakness (73.0), with multiple customers citing high costs relative to competitors, though most acknowledge quality justifies the premium. The company shows strong experience and workmanship across complex projects. Recent reviews (past 12 months) are predominantly positive, though a critical June 2025 review regarding a gas leak incident and subsequent service failures reveals potential gaps in emergency response prioritization and accountability. Read less