FPS Plumbing

FPS Plumbing demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength, with 72 mentions highlighting punctuality, communication, politeness, and responsiveness from both Dustin and Tameka. Project completion is solid across 68 mentions, with customers consistently reporting finished work and honored commitments. Experience scores well at 87.0 based on 42... Read more

FPS Plumbing demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength, with 72 mentions highlighting punctuality, communication, politeness, and responsiveness from both Dustin and Tameka. Project completion is solid across 68 mentions, with customers consistently reporting finished work and honored commitments. Experience scores well at 87.0 based on 42 mentions of technical skill and quality workmanship. Pricing is the relative weak point at 78.0, with 35 mentions showing generally fair pricing but some customer concerns about estimates being high compared to competitors. Three negative reviews (1-star ratings from 2024, 2022, and 2022) document serious issues: incomplete toilet flange installation with moisture damage, property damage (refrigerator drilling) with poor follow-up, and aggressive upselling on unnecessary work. These substantive complaints prevent a higher score despite the overwhelming positive sentiment. Read less