Focus Plumbing

Focus Plumbing demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, courtesy, and knowledge. However, pricing emerges as a significant weakness, with numerous complaints about markups on parts (particularly igniter assemblies at 17x market value), high labor rates ($280-410/hour), and undisclosed fees. Project completion is generally s... Read more

Focus Plumbing demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, courtesy, and knowledge. However, pricing emerges as a significant weakness, with numerous complaints about markups on parts (particularly igniter assemblies at 17x market value), high labor rates ($280-410/hour), and undisclosed fees. Project completion is generally solid with same-day service and thorough work, though some older reviews cite incomplete jobs and follow-up failures. The company shows a troubling pattern of pricing opacity and aggressive upselling that substantially undermines customer trust despite strong individual technician performance. Read less