Carl’s Air Conditioning

Carl's Air Conditioning & Plumbing has a strong base of positive reviews praising individual technicians — particularly Juston, Brandon, Jason, Johann, and others — for professionalism, punctuality, clear communication, and technical knowledge. However, a meaningful cluster of 1-star reviews spanning multiple years raises serious concerns: these include allegations of misdiagnosis, upselling u... Read more

Carl's Air Conditioning & Plumbing has a strong base of positive reviews praising individual technicians — particularly Juston, Brandon, Jason, Johann, and others — for professionalism, punctuality, clear communication, and technical knowledge. However, a meaningful cluster of 1-star reviews spanning multiple years raises serious concerns: these include allegations of misdiagnosis, upselling unnecessary replacements, abandoned jobs, property damage, warranty misrepresentation, poor follow-through, and dismissive management responses. Pricing feedback is mixed — many reviewers praise honesty and fair value, while others describe overcharging, hidden costs, and misleading quotes. Project completion is similarly split, with several reviews describing incomplete work, no-shows, and unresolved callbacks. The score reflects genuine strengths in field technician quality tempered significantly by recurring systemic and management-level failures. Read less