Buds Plumbing

Budd's Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is significantly undermined by multiple explicit complaints about unresponsiveness, failure to return calls, leaving job sites dirty with trash and human waste, cutting a sprinkler line without repair, and blaming the customer for plumbing failures — though several positive reviews do praise their friendl... Read more

Budd's Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is significantly undermined by multiple explicit complaints about unresponsiveness, failure to return calls, leaving job sites dirty with trash and human waste, cutting a sprinkler line without repair, and blaming the customer for plumbing failures — though several positive reviews do praise their friendliness and reliability. Pricing received both praise for fairness and sharp criticism, most notably one review documenting a price that was 50% higher than competitors and another describing a final bill that was triple the quoted estimate, which is a serious red flag. Project completion is similarly split: some customers report fast, complete work, while others describe abandoned cleanup, unrepaired damage caused during the job, and a leaking faucet that was not properly fixed even after a callback. Experience scores are dragged down by the triple-billing incident suggesting sons gave unauthorized estimates, the scratched porcelain, the unrepaired sprinkler line, and the years-long failure to diagnose a tree root blockage. Read less