BEST Air Conditioning Plumbing Repair

Best Air Conditioning and Plumbing receives consistently strong marks for professionalism and technical experience, with the vast majority of reviewers praising named technicians for punctuality, friendliness, clear communication, and thoroughness. However, pricing is a serious and recurring concern — multiple independent reviewers across different years explicitly describe quotes as dramaticall... Read more

Best Air Conditioning and Plumbing receives consistently strong marks for professionalism and technical experience, with the vast majority of reviewers praising named technicians for punctuality, friendliness, clear communication, and thoroughness. However, pricing is a serious and recurring concern — multiple independent reviewers across different years explicitly describe quotes as dramatically higher than competitors, with specific examples including a $4,000 water heater install, a $7,000 unnecessary service quote, $20K ductwork later deemed overpriced, and plumbing quotes 2–6x higher than alternatives. Project completion is generally solid, with most jobs described as finished correctly and on time, but there are notable failures including a no-show appointment, an unresolved callback, a misdiagnosis, and a duct job missing critical components. The pricing dimension is the single largest drag on the WW Score and represents a genuine, well-documented pattern rather than isolated complaints. Read less