American Leak Detection -  Southern Nevada

American Leak Detection presents a deeply polarized review profile: a core of highly positive experiences centered on specific named technicians (Rob, Juan, Matua, Joey, Clint) contrasted sharply with a substantial volume of negative reviews citing misdiagnosis, no-shows, rude office staff, and billing disputes. Professionalism scores are dragged down significantly by repeated complaints about tec... Read more

American Leak Detection presents a deeply polarized review profile: a core of highly positive experiences centered on specific named technicians (Rob, Juan, Matua, Joey, Clint) contrasted sharply with a substantial volume of negative reviews citing misdiagnosis, no-shows, rude office staff, and billing disputes. Professionalism scores are dragged down significantly by repeated complaints about technicians failing to show up for scheduled appointments without timely notification, rude office staff interactions, and unprofessional conduct in the field. Pricing scores are among the lowest dimensions, with multiple reviewers describing bait-and-switch tactics, inflated quotes, charges for failed detections, and fees jumping well above phone estimates. Project completion is severely impacted by recurring reports of incorrect leak diagnoses leading to costly unnecessary work, repairs that failed within days or weeks, abandoned follow-through, and a notably short 30-day warranty that several customers found inadequate. Experience scores reflect genuine skill from certain technicians but are offset by a meaningful number of reviews where technicians failed to locate leaks that were subsequently found by others, applied incorrect fixes, or lacked the equipment needed for the job. Read less