All Leak Detection

All Leak Detection scores well on professionalism, with the majority of reviewers praising friendly, communicative, and responsive technicians — particularly Nelson, Mike, and Robert. However, pricing is a significant drag on the overall score: multiple reviewers explicitly flagged excessive charges, hidden fees (spa testing billed separately without prior disclosure), and a $3,550 bill for a si... Read more

All Leak Detection scores well on professionalism, with the majority of reviewers praising friendly, communicative, and responsive technicians — particularly Nelson, Mike, and Robert. However, pricing is a significant drag on the overall score: multiple reviewers explicitly flagged excessive charges, hidden fees (spa testing billed separately without prior disclosure), and a $3,550 bill for a single pipe repair that one customer estimated involved under $500 in materials. Project completion is mixed — several jobs were resolved successfully and efficiently, but at least two reviews describe the company failing to find an active leak that was later discovered by other means, and one review notes the company is not currently offering residential leak detection at all. Experience scores moderately well given the number of successful diagnoses, but the failure cases — including missing an irrigation drip system leak after a $350 service call — prevent a higher score. Overall, the business shows genuine strengths in responsiveness and honesty in some cases, but meaningful and specific complaints about pricing transparency and incomplete diagnostics hold the score down. Read less