Air Pro Master

Air Pro Master shows a strong pattern of positive professionalism scores, with dozens of reviews praising individual technicians by name for punctuality, courtesy, and communication. However, a significant cluster of 1-star reviews — many involving home warranty dispatches — describes abandoned jobs, failed repairs, unresponsive staff, and deceptive billing practices that meaningfully drag dow... Read more

Air Pro Master shows a strong pattern of positive professionalism scores, with dozens of reviews praising individual technicians by name for punctuality, courtesy, and communication. However, a significant cluster of 1-star reviews — many involving home warranty dispatches — describes abandoned jobs, failed repairs, unresponsive staff, and deceptive billing practices that meaningfully drag down project completion and pricing scores. The pricing dimension is particularly polarized: several reviewers praised affordability and transparency while others described being charged for work not performed, inflated add-on costs, and misrepresentation to warranty companies. Project completion is the most damaged dimension, with multiple credible accounts of technicians leaving mid-job, failing to return, and repairs that did not resolve the underlying issue. Experience scores are moderate-to-positive overall but are undermined by documented cases of misdiagnosis and poor workmanship that required correction by other companies. Read less