Affordable Leak Detection & Two Brothers Plumbing

This contractor presents a deeply mixed picture across all dimensions. Professionalism is the most heavily penalized dimension: multiple reviews describe being ghosted after initial contact, a significant no-show incident that wasted a customer's time, an owner urinating on a customer's property during an estimate visit, and an owner becoming hostile when a customer sought competing quotes — the... Read more

This contractor presents a deeply mixed picture across all dimensions. Professionalism is the most heavily penalized dimension: multiple reviews describe being ghosted after initial contact, a significant no-show incident that wasted a customer's time, an owner urinating on a customer's property during an estimate visit, and an owner becoming hostile when a customer sought competing quotes — these are severe, specific, and credible complaints that substantially drag the score down despite several positive reviews praising Wayne's communication and responsiveness. Pricing received moderate scores: most positive reviewers praised fair or affordable rates, but one reviewer explicitly accused the company of padding bills, which cannot be ignored. Project completion scores higher because the majority of reviews where work was actually performed describe jobs being seen through to completion, including a notable example of Wayne returning early and working until dark in summer heat to resolve a complicated situation — however, the pattern of ghosting and no-shows before work even begins is factored in as a completion risk. Experience scores well among customers who actually received service, with multiple reviewers citing specialized equipment, technical knowledge, and successful detection of difficult or non-obvious leaks. Read less