Benjamin Franklin - Henderson

The recent reviews for Benjamin Franklin Plumbing in Henderson reveal a largely negative sentiment. Customers expressed frustration over high costs, perceived incompetence, and unprofessional behavior from technicians. Many noted repeated service failures from the company, particularly concerning plumbing repairs that either were inadequately performed or led to further complications. A significan... Read more

The recent reviews for Benjamin Franklin Plumbing in Henderson reveal a largely negative sentiment. Customers expressed frustration over high costs, perceived incompetence, and unprofessional behavior from technicians. Many noted repeated service failures from the company, particularly concerning plumbing repairs that either were inadequately performed or led to further complications. A significant number reported being overcharged for services, with complaints of transparency and fairness in pricing. While a few reviews recognized the professionalism and skill of certain technicians, overall customer experience appears marred by dissatisfaction with service quality and customer support. In summary, the prevailing sentiment depicts Benjamin Franklin Plumbing as a service that many found untrustworthy, leading to a strong recommendation to seek alternative plumbing services. --- The detailed sentiment analysis highlights a range of serious issues experienced by customers of Benjamin Franklin Plumbing in the last month. Many reviews complained about:Service quality and professionalism: Numerous customers felt that the work performed by Benjamin Franklin technicians was subpar or incomplete. Instances were cited where technicians caused additional problems, left jobs unfinished, or damaged property. A few reports mention that some workers seemed to prioritize upselling unnecessary services, leaving customers feeling taken advantage of.Pricing concerns: Several reviews indicate that customers were charged excessively for services that were claimed to be overpriced and unjustified. For instance, one customer suggested that a simple repair cost them significantly more than what other local plumbers charged for similar work. There Read less