Terry’s Apollo Plumbing & Heating

Apollo Plumbing shows significant inconsistency across reviews spanning 2011–2022. While technical competence and workmanship are frequently praised (78/100), professionalism is severely compromised by repeated complaints about rude phone staff, owner Terry's confrontational communication style, and poor customer service interactions (52/100). Project completion is hampered by scheduling failure... Read more

Apollo Plumbing shows significant inconsistency across reviews spanning 2011–2022. While technical competence and workmanship are frequently praised (78/100), professionalism is severely compromised by repeated complaints about rude phone staff, owner Terry's confrontational communication style, and poor customer service interactions (52/100). Project completion is hampered by scheduling failures, missed appointments, and incomplete follow-through on callbacks (65/100). Pricing concerns emerge in multiple reviews citing high estimates, lack of transparency, and double-charging for service calls (58/100). The company appears to deliver quality work when engaged, but customer interactions and reliability are major pain points. Read less