Lake Tahoe Plumbing & Heating

Lake Tahoe Plumbing & Heating exhibits a deeply polarized performance profile with significant systemic issues. While some customers report excellent emergency response and skilled technicians (Gabriel, Corey, Brian, Pete), the company is plagued by chronic professionalism failures including no-shows, poor communication, unresponsiveness to callbacks, and rude staff interactions. Pricing is consis... Read more

Lake Tahoe Plumbing & Heating exhibits a deeply polarized performance profile with significant systemic issues. While some customers report excellent emergency response and skilled technicians (Gabriel, Corey, Brian, Pete), the company is plagued by chronic professionalism failures including no-shows, poor communication, unresponsiveness to callbacks, and rude staff interactions. Pricing is consistently flagged as excessive and non-transparent, with customers reporting inflated labor charges, hidden fees, and billed hours that far exceed actual work time. Project completion suffers from incomplete repairs requiring multiple callbacks, warranty disputes, and follow-up work that should have been completed initially. The owner Steve is frequently cited as defensive, unresponsive to disputes, and unwilling to take accountability for poor workmanship. Read less