Skinner Plumbing

The reviews present a noteworthy dichotomy in customer experiences with Skinner Plumbing. Positive feedback centers around efficiency and pricing; one reviewer highlighted an exceptionally prompt same-day response and a reasonable cost for service. This suggests that the company is capable of providing rapid assistance and value in straightforward plumbing issues, which could contribute to buildin... Read more

The reviews present a noteworthy dichotomy in customer experiences with Skinner Plumbing. Positive feedback centers around efficiency and pricing; one reviewer highlighted an exceptionally prompt same-day response and a reasonable cost for service. This suggests that the company is capable of providing rapid assistance and value in straightforward plumbing issues, which could contribute to building trust among some customers. However, the negative reviews reveal deeper issues within the company's operational practices and customer service. One reviewer expressed distrust, citing a past incident where services were allegedly manipulated for financial gain, hinting at a lack of transparency. This sentiment is echoed in another review, which criticized the quality of workmanship: damage to property during a service (scratched floors and unmet safety standards) has left the customer dissatisfied and cautious about recommending the company. Such experiences can significantly tarnish a company's reputation, outweighing occasional positive interactions. In summary, while Skinner Plumbing demonstrates competencies in responsiveness and affordability, it must address serious concerns regarding transparency, trustworthiness, and the quality of work to improve overall customer satisfaction and cement a more positive public perception. The contrasting reviews indicate a need for the company to reassess its service practices and customer relations to ensure consistency in the customer experience. Read less