ServiceOne

Service One demonstrates strong professionalism and technical expertise, with technicians consistently praised for politeness, knowledge, and friendliness. However, the company is significantly hampered by serious project completion issues—including missed appointments, long wait times (sometimes weeks), failure to follow through on promised callbacks, and incomplete repairs requiring multiple v... Read more

Service One demonstrates strong professionalism and technical expertise, with technicians consistently praised for politeness, knowledge, and friendliness. However, the company is significantly hampered by serious project completion issues—including missed appointments, long wait times (sometimes weeks), failure to follow through on promised callbacks, and incomplete repairs requiring multiple visits. Pricing concerns are substantial, with customers reporting hidden charges, inflated service fees, warranty coverage denials, and deceptive billing practices. While individual technicians often perform well, systemic operational failures in scheduling, communication, and follow-through substantially undermine overall customer satisfaction. Read less