John Henry

The reviews highlight several key areas of concern for John Henry's Plumbing, Heating, Air Conditioning & Electrical. First, the customers reported a significant issue with the cost and effectiveness of their service. A charge of $300 for what was deemed an incomplete job raised questions about the value provided. The customer noted that instead of resolving the problem, the company suggested exte... Read more

The reviews highlight several key areas of concern for John Henry's Plumbing, Heating, Air Conditioning & Electrical. First, the customers reported a significant issue with the cost and effectiveness of their service. A charge of $300 for what was deemed an incomplete job raised questions about the value provided. The customer noted that instead of resolving the problem, the company suggested extensive and costly repairs, totaling around $2000, indicating a lack of satisfactory outcomes from their services. Moreover, comparisons with competitors also surfaced, as another plumber managed to repair the same issue for a mere $130, illustrating a perception of overcharging and inefficiency at John Henry's. This comparison fuels the sentiment that the company's pricing does not match the quality of service delivered. Billing practices emerged as another major complaint. Customers described invoices as confusing and mentioned experiences of being double billed, creating distrust in the financial transactions with the company. The negative experiences mentioned extend beyond just service and pricing; customers also criticized the company Read less