Good 2 Go Drain & Plumbing Service

The reviews for Good 2 Go Drain & Plumbing Service reveal an overwhelmingly negative sentiment, highlighting severe complaints regarding poor communication, time management issues, lack of professionalism from the technician Kevin, and overall dissatisfaction with the service provided. Customers felt frustrated by the numerous rescheduling, absence of timely responses, and the technician's dismiss... Read more

The reviews for Good 2 Go Drain & Plumbing Service reveal an overwhelmingly negative sentiment, highlighting severe complaints regarding poor communication, time management issues, lack of professionalism from the technician Kevin, and overall dissatisfaction with the service provided. Customers felt frustrated by the numerous rescheduling, absence of timely responses, and the technician's dismissive attitude toward their concerns. Not only did this lead to delays in essential repairs but also resulted in unpleasant interactions that many found insulting. Overall, the customers expressed a strong desire to warn others against using this service. In detail, the sentiment analysis shows a consistent pattern across the various reviews. The common findings indicate that customers experienced significant delays and were left without essential plumbing services for extended periods. Kevin's failure to show up on time frequently led to frustrating rescheduling that forced customers to rearrange their personal and work commitments. Many reviews pointed out that when Kevin did arrive, he was either unprepared, lacking the necessary tools, or incapable of completing the job effectively. This resulted in customers feeling as though they had to assist in the plumbing work, which was not only inappropriate but also indicative of a complete disregard for the clients' time and expectations. Customers also reported Kevin's communication style as being abrasive and dismissive, with many feeling insulted by his responses to their inquiries or complaints. The sentiment indicates that rather than addressing their concerns professionally, Kevin would often deflect blame and fail to take responsibility for his actions. Overall, this pattern of complaints paints a stark picture of a service that does not prioritize customer satisfaction or professionalism, leading to a strong recommendation against utilizing Good 2 Go Drain & Plumbing Service for plumbing needs. Read less