Overview of Company Customer Sentiment Analysis in January
Creative Structures has garnered a mix of positive and negative sentiments over the last month. While some customers praise the company for their excellent work, quick turnaround times, and high-quality design, a substantial portion of the feedback reveals serious concerns regarding contractor payment practices, job quality, and project management. Complaints about failing to complete jobs on time... Read more
Creative Structures has garnered a mix of positive and negative sentiments over the last month. While some customers praise the company for their excellent work, quick turnaround times, and high-quality design, a substantial portion of the feedback reveals serious concerns regarding contractor payment practices, job quality, and project management. Complaints about failing to complete jobs on time, poor workmanship leading to property damage, and non-payment to subcontractors spotlight significant operational issues that could deter potential clients. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews for Creative Structures paint a complex picture. Positive sentiments revolve around a specific employee, Mike, who is frequently mentioned as exceptional in terms of reliability and quality of work. Satisfied customers highlight the successful realization of their backyard projects, commending the company's attention to detail and accurate pricing estimates. These positive experiences ... Read more
The reviews for Creative Structures paint a complex picture. Positive sentiments revolve around a specific employee, Mike, who is frequently mentioned as exceptional in terms of reliability and quality of work. Satisfied customers highlight the successful realization of their backyard projects, commending the company's attention to detail and accurate pricing estimates. These positive experiences suggest that Creative Structures can provide high-quality services and maintain customer satisfaction when projects go smoothly. Conversely, the negative reviews are striking and severe. Criticism predominantly focuses on financial misconduct, particularly in relation to subcontractors and incomplete jobs. Explicit claims of issuing returned checks and failing to pay contractors suggest a troubling pattern of payment issues associated with the owner, Mike McAtee. Additionally, there are grave concerns about job quality, including incomplete work, poor structural integrity, and inadequate site management. Reviewers express frustration over extended project timelines, substandard construction leading to potential property damage, and unresolved complaints regarding the lack of drainage in completed projects. Overall, the company appears to struggle with maintaining healthy relations with subcontractors and managing project quality effectively. While there are customers who celebrate their successes with Creative Structures, the alarming frequency of unethical practices raises significant concerns for potential clients regarding reliability and the integrity of the services provided. As advised in the reviews, clients should exercise caution and conduct thorough due diligence before engaging with Creative Structures. Read less
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