Overview of Company Customer Sentiment Analysis in May
All three reviews are strongly negative, painting a consistent picture of a contractor who fails across every measured dimension. Professionalism is severely damaged by repeated accounts of lying, dodging calls, refusing to communicate, and demanding payment before completing work. Project completion is a critical failure point: one bathroom remodel ran 8 weeks over schedule, cabinet work was left... Read more
All three reviews are strongly negative, painting a consistent picture of a contractor who fails across every measured dimension. Professionalism is severely damaged by repeated accounts of lying, dodging calls, refusing to communicate, and demanding payment before completing work. Project completion is a critical failure point: one bathroom remodel ran 8 weeks over schedule, cabinet work was left with visible drilled holes and unleveled doors, and a flooring installation was so defective it required a second contractor to fix before a home sale could proceed. Workmanship quality is explicitly described as poor — peeling and drippy paint, improperly installed cabinet hardware, smeared grout, and a flooring installation that failed warranty inspection. Pricing concerns are noted in two reviews, with one reviewer describing demands for money mid-project and another referencing significant financial loss due to having to hire a replacement contractor. Read less