Overview of Company Customer Sentiment Analysis in January
The recent review for Callahan Plumbing and More indicates a highly negative sentiment. The reviewer expresses frustration with the company's reliability and communication, highlighting multiple instances of no-shows and inadequate excuses. Overall, the reviewer feels let down by the service provided and expresses a willingness to give zero stars if possible. In a more detailed sentiment analysis... Read more
The recent review for Callahan Plumbing and More indicates a highly negative sentiment. The reviewer expresses frustration with the company's reliability and communication, highlighting multiple instances of no-shows and inadequate excuses. Overall, the reviewer feels let down by the service provided and expresses a willingness to give zero stars if possible. In a more detailed sentiment analysis, it is evident that the primary area of concern for the reviewer is the company's lack of professionalism, particularly regarding their commitment to scheduled appointments. The repeated no-shows have been cited along with poor communication, which significantly undermines trust in the company. The mention of excuses, such as illness and a dead phone, adds to the dissatisfaction, suggesting a perceived lack of accountability and responsibility. Common findings include a clear expectation from customers for reliability and timely communication, which have not been met. The reviewer Read less