Extreme Plumbing Company

The reviews for Extreme Plumbing Company reveal a significant disparity between the experiences of the customers. The positive review highlights an instance of honest and helpful service, where the plumber provided a solution without charge, demonstrating a commitment to customer service. However, this stands in stark contrast to the predominant negative feedback revolving around reliability, comm... Read more

The reviews for Extreme Plumbing Company reveal a significant disparity between the experiences of the customers. The positive review highlights an instance of honest and helpful service, where the plumber provided a solution without charge, demonstrating a commitment to customer service. However, this stands in stark contrast to the predominant negative feedback revolving around reliability, communication breakdowns, and quality of work. Several customers expressed deep frustration regarding appointments that were either canceled or missed without notice, leading to feelings of disrespect for their time. One customer emphatically stated they were "stood up" by the company, while another noted their repeated calls went unreturned, indicating a systemic issue with customer communication. Multiple reviews detailed significant discrepancies between initial quotes and final bills, which left customers feeling misled. One account described a plumbing job that escalated from an initial quote of $2,500 to $8,000, sparking discontent and surprise, especially coupled with the lack of transparency throughout the process. In terms of workmanship, several reviews recounted serious issues, such as improper installations, unsatisfactory outcomes, and even damage to property. Customers noted that due to poor quality work, they were left with additional repairs or had to redo plumbing installations entirely, leading to further costs and headaches. Lastly, a recurring sentiment noted by reviewers was the perception of being undervalued, particularly from female customers who felt ignored or dismissed in conversations with the service provider. This sentiment of feeling insignificant during interactions compounded dissatisfaction and resentment toward the company. Overall, the sentiment around Extreme Plumbing Company is predominantly negative, characterized by serious complaints about reliability, transparency, and quality of service. It appears that, despite some positive interactions, a substantial portion of customers would not recommend the company due to their overwhelming negative experiences. Read less