Sentinel Mechanical

Across the shared reviews of Sentinel Mechanical, several common issues emerge that shape the customer experience:Incompetent Service and Technical Knowledge: Multiple reviews highlight that technicians are often unknowledgeable about the equipment they are servicing. For instance, customers noted that technicians appeared unfamiliar with their own tools and equipment, leading to extended service ... Read more

Across the shared reviews of Sentinel Mechanical, several common issues emerge that shape the customer experience:Incompetent Service and Technical Knowledge: Multiple reviews highlight that technicians are often unknowledgeable about the equipment they are servicing. For instance, customers noted that technicians appeared unfamiliar with their own tools and equipment, leading to extended service times and unresolved issues. This lack of basic competency creates significant dissatisfaction among clients who expect professional expertise.Bizarre and Excessive Billing Practices: A consistent complaint revolves around billing discrepancies. Customers report receiving invoices with charges that do not match the time spent on the job, often inflated and lacking transparency. Instances of multiple invoices for the same service, as well as significant unexplained overages, amplify frustration. This perception of billing as a "scam" pushes many customers to feel that they are being taken advantage of financially.Poor Customer Service and Management: The reviews indicate that interactions with the company's management, particularly with individuals such as Read less