Advanced Installations Plumbing And Heating

In the reviews analyzed, several common themes emerged that paint a concerning picture of Advanced Installations Plumbing and Heating.Lack of Communication: A majority of reviewers noted a severe lack of communication from the company. Clients frequently reported that their calls went unanswered, and they struggled to obtain updates on service requests. One reviewer specifically mentioned having t... Read more

In the reviews analyzed, several common themes emerged that paint a concerning picture of Advanced Installations Plumbing and Heating.Lack of Communication: A majority of reviewers noted a severe lack of communication from the company. Clients frequently reported that their calls went unanswered, and they struggled to obtain updates on service requests. One reviewer specifically mentioned having to make multiple calls over a period of weeks before receiving any response, which created a sense of frustration and neglect.Delays in Service: Numerous accounts indicated significant delays in the completion of plumbing work. Customers mentioned extended timelines for simple tasks, such as diagnosing issues or getting replacement parts approved. This led to prolonged periods without essential services, particularly hot water, which was a recurring issue in several reviews.Questionable Transparency and Pricing: Some reviewers accused the company of deliberately inflating costs and not providing accurate estimates. One customer highlighted a scenario where the final bill exceeded the quote by an alarming amount, while others cautioned about keeping track of hours worked due to suspicions of overcharging. This aspect has raised concerns about the company's pricing integrity.Mixed Employee Experiences: While there were some positive mentions of individual employees, particularly Mark, the negative experiences seemed to overshadow these. Although a few customers expressed appreciation for assistance received, the general sentiment was that too many employees failed to meet basic service expectations.Customer Recommendations: The overall recommendation from reviewers was decidedly negative, with many advising others to avoid this company or to be extremely cautious if they were forced to use their services through a warranty. The sentiment suggests a profound loss of trust in the company Read less